Terms & Conditions
FASTRACK RIDERS reserves the right to change its policy without notice. NO REFUNDS WILL BE GIVEN.
YOU, the CUSTOMER/RIDER expressly agree to be bound by the conditions, regarding FASTRACK RIDERS’ Cancellation & Terms And Conditions policy, its terms, waivers and conditions; and YOU expressly acknowledge your acceptance of the terms, waivers and conditions necessary for purchase and participation in a FASTRACK RIDERS’ event.
Event Cancellation Requested by Customer:
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Fastrack MEMBERS, with an ACTIVE base or VIP membership at the time of the cancellation request, will be issued a carryover credit for a cancellation request that is submitted in writing via email up to 24 hours prior to the requested event start date. Cancellation credits exclude private coaching and special events (special events are non-standard ACS Levels 1—3 registration). The carryover credit will expire 90 days from date of cancellation request. All cancellation requests must be submitted by email. Cancellation will be deemed effective upon receipt of written approval by a FASTRACK RIDERS representative. If YOU fail to cancel within the 24 hours prior to the requested event start date, YOU will forfeit all money paid. In the event of a no-show, all money paid will be forfeited.
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NON-MEMBERS, individuals who do not have an ACTIVE Base or VIP membership at the time of the cancellation request, will be issued a carryover credit for a cancellation request that is submitted in writing via email up to fourteen (14) days in advance of an event minus a $75.00 processing fee. The carry over credit will expire 90 days from date of cancellation request. All cancellation requests must be submitted by email. Cancellation will be deemed effective upon receipt of written approval by a FASTRACK RIDERS representative. If YOU to cancel within fourteen (14) days prior to the requested event start date, YOU will forfeit all money paid. In the event of a no-show, all money paid will be forfeited.
Event Cancellation by FASTRACK RIDERS:
FASTRACK RIDERS has a Rain or Shine policy. Fastrack Riders reserves the right to cancel an event or a rider group as deemed necessary at its discretion. If an event or a rider group is cancelled by FASTRACK RIDERS:
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Fastrack MEMBERS, with an ACTIVE Base or VIP membership at the time of the cancellation, will be issued a carryover credit to be used at a Fastrack event within 365 days of the cancelled event.
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NON-MEMBERS, individuals who do not have an ACTIVE Base or VIP membership at the time of the cancellation, will be issued a carryover credit for a makeup event as specified by Fastrack Riders and will be good for only that make up event, and may NOT be used at any other scheduled FASTRACK RIDERS events. The CUSTOMER will be notified, via email, of the makeup date within 30 days of the cancellation. FASTRACK RIDERS reserves the right to schedule the make-up event to occur within 365 days of the cancelled event. FASTRACK RIDERS does not guarantee nor does it take any responsibility for those who are unable to attend the make-up event for ANY reasons, including scheduling conflicts.
IF THE CUSTOMER FAILS TO ATTEND THE MAKE UP EVENT, FAILS TO CANCEL OR MISSES AN EVENT, THE CUSTOMER LOSES ALL FEES AND MONEY PAID. THE CUSTOMER BEARS THE RISK OF CANCELLED EVENTS AND INNABILITY TO ATTEND THE MAKE UP EVENT.
Memberships are automatically renewed annually using the same payment method of the original membership purchase. There is a $75 returned check fee and a $75 fee for credit card charge backs; and FASTRACK RIDERS reserves the right to exercise every legal means possible to collect. In the event that FASTRACK RIDERS is forced to take legal action to collect fees that are due to FASTRACK RIDERS, YOU, the CUSTOMER, agree to be responsible for any and all legal fees and costs necessary to collect deposits, fees and monies arising out of returned checks, credit card charge backs and unpaid fees.
YOU, the CUSTOMER, covenants not to sue FASTRACK RIDERS and further agree not to take legal action with respect to payment disputes AND ANY OTHER DISPUTES INCLUDING CANCELATIONS AND CARRYOVERS. YOU, the CUSTOMER, grant FASTRACK RIDERS and its agent’s permission to use RIDER’S image and/or likeness in connection with any photograph, video display, or other transmission and/or reproduction in whole or part of the event.
WE RESERVE THE RIGHT TO REFUSE SERVICE TO ANYONE.
By placing an order with Fastrack Riders, you will be added to the company’s Newsletter and YOU the CUSTOMER hereby understand and acknowledge the terms above and expressly agree to be bound by FASTRACK RIDERS’ Credit and Cancellation Policy; its Terms, Waivers and Conditions.
